Position:	Administrative Officer, HWC
Unit:	Health and Wellness Center (HWC)
Reports to:	Director of Health and Wellness Center (HWC)
Location:	Chattogram, Bangladesh

 

Main Responsibilities of the Job:

Core Administrative & Leadership Support

• Executive Assistance: Provide high-level administrative support to the Director and Health & Wellness Center (HWC) staff while maintaining strict confidentiality.
• Problem Resolution: Analyze data and coordinate report preparation to identify and resolve operational challenges.
• Cross-Departmental Liaison: Act as the primary point of contact between internal university departments and external medical vendors, pharmacies, and clinics.

Staff & Operational Management

• SHA Supervision: Create schedules, delegate tasks, and manage workflows for Student Health Assistants (SHAs); resolve payroll issues, lead monthly meetings, and maintain ERP system updates.
• Nursing Support: Assist on-duty nursing staff with student management and clinic flow as required.
• Facility Maintenance: Monitor facility conditions and report maintenance needs to appropriate personnel.
• Meeting Coordination: Schedule HWC meetings, notify attendees, record minutes, and distribute them to stakeholders.

Financial & Inventory Control

• Expense Management: Audit and track vendor bills, process pharmacy/diagnostic expenses, and submit appropriate financial documentation to the Finance department.
• Inventory Logistics: Conduct weekly medicine counts, monitor clinical/office supplies, and place replenishment orders.
• Procurement Liaison: Partner with the Procurement department to source and update medical equipment and assemble institutional first-aid kits.

Records & Patient Management

• Database Management: Systematically organize, update, and purge physical and electronic student health files.
• Appointment Scheduling: Coordinate medical appointments for students and staff; manage notifications via email and phone.
• In-patient Tracking: Monitor admitted students in the center, notify relevant faculty of absences, and coordinate necessary academic support.

Health Programs & Specialized Care

• Campaign Execution: Plan and execute vaccination campaigns; manage budgeting, vendor relations, eligibility lists, and scheduling.
• Health Awareness: Design promotional materials (posters, bulletins) via Canva and coordinate logistics for health campaigns to maximize student engagement.
• Specialized Health Plans: Administer Dental and Emergency Treatment Support Plans; counsel students on financial obligations, track institutional contributions, and process stipend-deducted dues.

Required Qualifications & Experience

• Bachelor’s degree required in Computer Science; Master’s degree preferred in MBA.
• Minimum 2 – 3 years of experience in administration role or a related field.
• Experienced in Canva designing.
• Proven experience in stakeholder engagement and relationship management.
• Proficiency in Microsoft Office and data tracking systems.
• Fluency in Bangla and English (written and spoken).

Core Competencies

• Stakeholder relationship management and networking
• Strong communication and influencing skills
• Strong communication, presentation, and interpersonal skills.
• Ability to manage multiple priorities and work independently in dynamic environments.
• Proactive follow-up and pipeline management
• Adaptability, flexibility, team player and collaborative
• Problem-solving and initiative
• Cultural sensitivity and inclusiveness

Compensation & other benefits: According to AUW policy.

To Apply:

Interested applicants should send their resume along with a cover letter. Attach copy of educational certificates, experience letters, copy of NID/Passport and name of at least 3 references.

Applicants must enclose his/her Photograph with CV. (Name & Contact Information) addressing to hrd@auw.edu.bd. Please mention the position applied on the subject line. The review of applications will begin immediately. Only short-listed candidates will be contacted.